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Policies and Procedures Page Image

Policies & Procedures


Academic Appeals Procedure - follow this procedure if you do not feel the assessment decision made about your work is fair in relation to the criteria for assessment and/or grading.

Academic Appeal Form - form to be used if making an Academic Appeal.

Access to Fair Assessment Policy - DistanceLearningCentre.com Policy for Fair Assessment.

Anti-Bribery & Anti-Corruption Policy

Assessment Support for Students - DistanceLearningCentre.com assessment marking and support process.

Complaints & Grievance Procedure - any person using or providing DistanceLearningCentre.com services should follow this procedure to make a complaint or raise a grievance, unless it relates to an assessment decision.

Complaint Form - form to be used for Stage 2 of the Complaints Procedure

Cookies Policy - DistanceLearningCentre.com Policy about use of cookies on our web site.

Course Agreement (Financial) - details of financial agreement between DistanceLearningCentre.com and students. Works alongside Terms & Conditions of Sale.

Data Protection Policy

DistanceLearningCentre.com Charter - our commitment to our students, staff and other users.

Dyslexia Policy - you may also find the Royal College of Nursing Dyslexia, Dyspraxia and Dyscalculia Toolkit helpful.

Environmental Policy - our commitment to protect the environment.

Equal Opportunities Statement - statement of intent, responsibilities and monitoring of Equal Opportunities.

Ethics Policy

Exemptions & Recognition of Prior Learning for Ascentis Access to HE Diplomas.

Extenuating Circumstances - form to complete if you have good reasons why a submitted assessment is late or was missed.

Freedom of Information Act Model - Model Publication Scheme (MPS) for Further Education (FE).

Health & Safety Policy - Health & Safety of DistanceLearningCentre.com Staff

Learner Privacy Notice - to inform all our students how we will use their personal information.

Malpractice Policy

Financial Regulations

Modern Slavery & Human Trafficking Policy

Organisational Chart

Plagiarism Policy

Plagiarism Procedure - DistanceLearningCentre.com Procedure for dealing with plagiarism.

Privacy Notice

Safeguarding Policy

Special Consideration Form - completed if you want to be considered for submission of more than 1 assessment in a 7-day period. Here is an example of how it might be completed.

Student Contact Policy - details of the commitment between DistanceLearningCentre.com and students in terms of tutor contact.

Student Entitlement Policy - what you can expect from us as a DistanceLearningCentre.com student.

Submission of student work for formal assessment - assessments, deadlines & extensions.

Terms & Conditions of Sale - details of the financial contract between DistanceLearningCentre.com and it's students.

Transgender Policy - how DistancelearningCentre.com Ltd will support members of the Centre who have initiated the process of gender reassignment.


The website and materials were easy to navigate and the Facebook group gave me extra reassurance and support.

The tutors were supportive, patient and most importantly motivated me to carry on when I found it tough. I would highly recommend them to anyone needing to gain an extra qualification to achieve their dream career. Emily


The learning materials were excellent and they exceeded my expectations. I would like to thank my family and the tutors for their amazing support.

I am happy to say to have secured a place to study a Nursing Degree this September. I cannot recommend them enough. Yannick


The course is excellently written with information perfectly explained for those who have been out of education.

I completed mine whilst working full time, undergoing several overseas military deployments in support of the COVID pandemic. I could not have done this without them, my tutors were with me every step of the way! John


Support of tutors, & the wider student community were fundamental in enabling me to overcome adversity. The peer support of fellow students proved a wonderful resource. People of all ages & backgrounds united in their desire to study & self-develop, quick to offer help & encouragement. So I became active in supporting others through the Facebook Group. Richard


I have dyslexia. They suited all my needs. It was flexible, affordable, and the modules offered would provide me with the fundamental basics to study a Law degree.

They did more than help me get into my dream Russell Group university studying Law. The whole experience finally made me feel academically worthy. Sam


Tutors and staff have been fantastic in helping me achieve the grades I need, as well as any other situations I needed support with.

I applied to 2 universities and have received conditional offers from both.

I have achieved more credits than the offer requires, it wouldn't have been possible without them. Aaliya


I loved the flexibility that comes with the course and the outstanding tutors.

I have since been offered a place from two universities to study a BSc in Adult Nursing.

It is in this regard that I strongly recommend them without hesitation for any person who would like to reboot their career. Mehluli


I was very nervous about beginning my studies as I thought that Access to HE Diplomas were aimed at mature students, being 17 at the time of beginning my studies. But I was so wrong!

The Diploma is for anyone wanting to enter higher education. The staff, and my tutors especially, couldn't have been more accommodating and supportive. Beth


From day one I found my tutors to be incredibly friendly, supportive and accessible. They encourage independent learning, but are always there to give guidance and answer questions of any kind.

The learning materials are brilliant; extremely thorough and logically laid out in topics and sub-topics, so you move smoothly through. Victoria


The materials were easy to follow. I received advice from others via the Facebook page & from my personal tutor, who was always so quick to answer any questions. During the modules, I developed my research methods & even my English improved. I am far more confident in finding the pros & cons of every theory. I now feel I am in a far better position & I am currently enrolled on an LLB Qualifying Law degree. Sean


They stood out for me because of their flexibility and affordability.

Enrolling to study remotely for a science course, was overwhelmingly nerve-wracking but my tutors were very kind, supportive and helpful. Their support allowed me to excel and achieve high grades. I have now secured a place at a university. Fanny