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Student Services

with you for all the journey

Student Services provide help and advice about applications and enrolments, and the best course for your requirements. Working with your tutor, they also co-ordinate UCAS applications, and provide guidance about university offers and entry requirements.

Jane Dowd (Executive Manager for Student Services & H.E.)

Jane has a BA (Hons) Degree in Theatre, a Post-Graduate Certificate in Education (PGCE FE), a Graduate Diploma in Psychology and a Diploma In The Theory and Practice of Counselling. Jane has taught, and curriculum managed, a broad range of subjects in both the Secondary and Further Education Sectors.

Jodie Askins (Administrator)

Jodie has NVQ levels 2 & 3 in Business and Administration, she has worked in an office environment for 15 years performing a variety of roles including Business, Admin Management and Accounts.

Debbie Cruse (Senior Administrator)

Debbie has worked for DistanceLearningCentre.com for over 10 years. She also works for Hourglass (our not-for-profit organisation), on The Growth Project, as both a group supervisor and volunteer.

Cass Platt (Student Support Officer)

Cass has worked in education settings for 24 years. She achieved BA (Hons) in Childhood Studies, PGDE and has taught on Childcare and Health programmes in FE colleges. Cass enjoys engaging with others and supporting people to achieve the best they can.

Sue Smith (GCSE Administrator)

Sue has an NVQ in Business Admin and Level 3 award Introduction into Leadership and Management. She worked in the NHS for over twenty years and British Telecom for eight years.

Will Butler (Exams Officer & Administrator)

Will has a BA (Hons) in Politics. He worked in a variety of roles in a District Council Neighbourhood and Community Services Department and was a departmental head mainly concerned with finance and costing in a publicly traded transport company. In addition to this he has been involved with various environmental and community not-for-profit organisations.


The website and materials were easy to navigate and the Facebook group gave me extra reassurance and support.

The tutors were supportive, patient and most importantly motivated me to carry on when I found it tough. I would highly recommend them to anyone needing to gain an extra qualification to achieve their dream career. Emily


The learning materials were excellent and they exceeded my expectations. I would like to thank my family and the tutors for their amazing support.

I am happy to say to have secured a place to study a Nursing Degree this September. I cannot recommend them enough. Yannick


The course is excellently written with information perfectly explained for those who have been out of education.

I completed mine whilst working full time, undergoing several overseas military deployments in support of the COVID pandemic. I could not have done this without them, my tutors were with me every step of the way! John


Support of tutors, & the wider student community were fundamental in enabling me to overcome adversity. The peer support of fellow students proved a wonderful resource. People of all ages & backgrounds united in their desire to study & self-develop, quick to offer help & encouragement. So I became active in supporting others through the Facebook Group. Richard


I have dyslexia. They suited all my needs. It was flexible, affordable, and the modules offered would provide me with the fundamental basics to study a Law degree.

They did more than help me get into my dream Russell Group university studying Law. The whole experience finally made me feel academically worthy. Sam


Tutors and staff have been fantastic in helping me achieve the grades I need, as well as any other situations I needed support with.

I applied to 2 universities and have received conditional offers from both.

I have achieved more credits than the offer requires, it wouldn't have been possible without them. Aaliya


I loved the flexibility that comes with the course and the outstanding tutors.

I have since been offered a place from two universities to study a BSc in Adult Nursing.

It is in this regard that I strongly recommend them without hesitation for any person who would like to reboot their career. Mehluli


I was very nervous about beginning my studies as I thought that Access to HE Diplomas were aimed at mature students, being 17 at the time of beginning my studies. But I was so wrong!

The Diploma is for anyone wanting to enter higher education. The staff, and my tutors especially, couldn't have been more accommodating and supportive. Beth


From day one I found my tutors to be incredibly friendly, supportive and accessible. They encourage independent learning, but are always there to give guidance and answer questions of any kind.

The learning materials are brilliant; extremely thorough and logically laid out in topics and sub-topics, so you move smoothly through. Victoria


The materials were easy to follow. I received advice from others via the Facebook page & from my personal tutor, who was always so quick to answer any questions. During the modules, I developed my research methods & even my English improved. I am far more confident in finding the pros & cons of every theory. I now feel I am in a far better position & I am currently enrolled on an LLB Qualifying Law degree. Sean


They stood out for me because of their flexibility and affordability.

Enrolling to study remotely for a science course, was overwhelmingly nerve-wracking but my tutors were very kind, supportive and helpful. Their support allowed me to excel and achieve high grades. I have now secured a place at a university. Fanny