Online courses to suit your lifestyle
The most flexible study
The most flexible fees
Giving you the best support
Friendly online student community
Excellent reputation & experience
Quality and HR Page Image

Quality & HR

maintaining & improving standards

The Quality Department is managed by Zafar Khan and it includes the Tutor Support Manager, who supports the teaching staff and manages their performance. The Curriculum Leaders have expertise in specialist subject areas and ensure that the assessments and marking adheres to our rigorous standards, through the internal verification system.

The Department also aims to continue to improve the quality of our services in the areas of staff recruitment and selection, customer evaluations, appeals and complaints, managing key policies and documents, acting upon legal advice, managing performance and reporting on quality to the Directorate.

Zafar Khan (Executive Manager for Quality)

Zafar has a BSc (Hons) in Pharmacology, two Post Graduate Certificates in Education (PGCE) and a Masters Degree in History. He also possesses a Diploma in Higher Education in History and Politics. Zafar has taught a range of biological based subjects for over 14 years as well as managing science, and health courses in further education. He has also been an External Verifier for science with Edexcel.

Karen McNulty (Tutor Support Manager)

Karen McNulty

Karen originally hails from Scotland and obtained a 1st Class undergraduate masters degree in Chemistry with Medicinal Chemistry from the University of Glasgow. She then completed a PhD in Synthetic Organic Chemistry from the University of Manchester before training to be a teacher. She has taught science in secondary schools for over 11 years. She loves sharing her enthusiasm for science with others and loves to craft in her free time.

Curriculum Leaders

Katherine Dobbin (Business, Construction & Law)

Katherine has a BSc (Hons) in Construction, Engineering and Management, NEBOSH General Certificate and NEBOSH Fire Certificate. She has worked extensively within the construction industry, holding various roles within the private and commercial sector and has previously taught a range of subjects within the Built Environment in Higher Education.

Jane Duxbury (Physics, Chemistry & Medicine)

Jane has a BSc (Hons) in Applied Biochemistry, a Post Graduate Certificate in FE, HE and Adult Education and QTS in Secondary Education. She started off her graduate career in the Biochemistry and Microbiology departments of hospital Pathology. Jane has worked as a College Lecturer in Biology-related A level, Vocational and Access to HE courses. She has also worked as a Secondary Science Teacher covering Chemistry, Physics and Biology up to GCSE level.

Rhia Hayday (Childhood Studies, GCSE & Progression Awards)

Rhia Hayday

Rhia has an MA (Hons) in English Literature and Religious Studies and a Post Graduate Certificate in Education (PGCE). She has a particular interest in the changing face of British society, gender and ethics. Rhia has experience in designing learning materials for the DistanceLearningCentre.com, international and British educational projects, and has worked in academic publishing.

Pam Leach (Biology & Sport)

Pam Leach

Pam has a BSc (Hons) in Genetics & Cell Biology from the University of Manchester, and a Post Graduate Certificate in Education (PGCE). She has been teaching in secondary schools for the past two decades. Pam is also an examiner for AQA GCSE Science, and an external moderator of centre assessed GCSE Science coursework.

Jason O'Mahoney (Criminology & Psychology)

Jason has a BA (Hons) Degree in Sociology, Professional Diploma in Marketing Research and Information (CIM), Post-Graduate Certificate in Education (PGCE) and a Post-Graduate Diploma in Political Science. A very experienced teacher of Psychology, Sociology, Criminology and Health Studies, Jason has also been an Internal Verifier in Access to HE and an Examiner for the Open College of the North West. In addition, he has extensive experience of designing course materials across a range of subject specialisms and has also been Exams Officer and Head of Subject for Social Sciences with DistanceLearningCentre.com prior to his current role.

Yvonne Quaintrell (Functional Skills)

Yvonne Quaintrell

Yvonne has an M.Sc. in Psychology, a Post Graduate Diploma in Forensic Psychology, a B.Sc (Hons) in Social Sciences and Psychology, and a HE Certificate in Education. Yvonne has worked in the FE sector since 1999, working with both adult and sixth form students on Access to HE courses, Apprenticeships and Degree programmes. She has taught from level 1 up to undergraduate level in a range of topics including; Psychology, Sociology, Criminology, Education and Childhood Studies. She has recently published a chapter in ‘Researching from a Playwork Perspective, Vol. II’ on researching Play in Prisons.

Zoë Reddin (Social Work, Health & Social Care)

Zoë has a BSc (Hons) Degree in Hotel and Catering Management, Certificate in Teaching in the Lifelong Learning Sector, is qualified in Training and Development and possesses D32 & D33 assessor awards. She is a very experienced Trainer & Assessor delivering a variety of qualifications, including Key Skills in Application of Number and Communication.

Lisa Toole (English, Education & Developmental Units)

Lisa has a BA (Hons) in English Literary studies and a Post Graduate Certificate in FE. Lisa worked for many years in a FE college teaching GCSE, A/S A-level and Access to HE Diploma in English Language and Literature. Lisa also taught on a English Language/Literature and writing degree programme which was validated by Lancaster University. Lisa has lots of experience with adult learners as she was Senior Tutor Support and Guidance. Lisa is also a Reiki practitioner.


The website and materials were easy to navigate and the Facebook group gave me extra reassurance and support.

The tutors were supportive, patient and most importantly motivated me to carry on when I found it tough. I would highly recommend them to anyone needing to gain an extra qualification to achieve their dream career. Emily


The learning materials were excellent and they exceeded my expectations. I would like to thank my family and the tutors for their amazing support.

I am happy to say to have secured a place to study a Nursing Degree this September. I cannot recommend them enough. Yannick


The course is excellently written with information perfectly explained for those who have been out of education.

I completed mine whilst working full time, undergoing several overseas military deployments in support of the COVID pandemic. I could not have done this without them, my tutors were with me every step of the way! John


Support of tutors, & the wider student community were fundamental in enabling me to overcome adversity. The peer support of fellow students proved a wonderful resource. People of all ages & backgrounds united in their desire to study & self-develop, quick to offer help & encouragement. So I became active in supporting others through the Facebook Group. Richard


I have dyslexia. They suited all my needs. It was flexible, affordable, and the modules offered would provide me with the fundamental basics to study a Law degree.

They did more than help me get into my dream Russell Group university studying Law. The whole experience finally made me feel academically worthy. Sam


Tutors and staff have been fantastic in helping me achieve the grades I need, as well as any other situations I needed support with.

I applied to 2 universities and have received conditional offers from both.

I have achieved more credits than the offer requires, it wouldn't have been possible without them. Aaliya


I loved the flexibility that comes with the course and the outstanding tutors.

I have since been offered a place from two universities to study a BSc in Adult Nursing.

It is in this regard that I strongly recommend them without hesitation for any person who would like to reboot their career. Mehluli


I was very nervous about beginning my studies as I thought that Access to HE Diplomas were aimed at mature students, being 17 at the time of beginning my studies. But I was so wrong!

The Diploma is for anyone wanting to enter higher education. The staff, and my tutors especially, couldn't have been more accommodating and supportive. Beth


From day one I found my tutors to be incredibly friendly, supportive and accessible. They encourage independent learning, but are always there to give guidance and answer questions of any kind.

The learning materials are brilliant; extremely thorough and logically laid out in topics and sub-topics, so you move smoothly through. Victoria


The materials were easy to follow. I received advice from others via the Facebook page & from my personal tutor, who was always so quick to answer any questions. During the modules, I developed my research methods & even my English improved. I am far more confident in finding the pros & cons of every theory. I now feel I am in a far better position & I am currently enrolled on an LLB Qualifying Law degree. Sean


They stood out for me because of their flexibility and affordability.

Enrolling to study remotely for a science course, was overwhelmingly nerve-wracking but my tutors were very kind, supportive and helpful. Their support allowed me to excel and achieve high grades. I have now secured a place at a university. Fanny