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Quality & HR

maintaining & improving standards

The Quality Department is managed by Zafar Khan and it includes the Tutor Support Manager, who supports the teaching staff and manages their performance. The Curriculum Leaders have expertise in specialist subject areas and ensure that the assessments and marking adheres to our rigorous standards, through the internal verification system.

The Department also aims to continue to improve the quality of our services in the areas of staff recruitment and selection, customer evaluations, appeals and complaints, managing key policies and documents, acting upon legal advice, managing performance and reporting on quality to the Directorate.

Zafar Khan (Executive Manager for Quality)

Zafar has a BSc (Hons) in Pharmacology, two Post Graduate Certificates in Education (PGCE) and a Masters Degree in History. He also possesses a Diploma in Higher Education in History and Politics. Zafar has taught a range of biological based subjects for over 14 years as well as managing science, and health courses in further education. He has also been an External Verifier for science with Edexcel.

Janet Preece (Tutor Support Manager)

Janet has BSc (Hons) degree in Marine Biology from Bangor University, North Wales and a Post Graduate Certificate in Education (Biology with Science and Technology). She is an experienced FE lecturer working in a number of colleges for over 15 years and teaching on a range of courses from GCSE to Degree level including Access to HE and Level 2 IT. Janet has supported students as a personal tutor and managed HE programmes. Her interests include beekeeping through which she is a committee member at her local beekeeping association.

Melanie Webster (HR and Quality Assistant)

Melanie has NVQ levels 2 & 3 in Health and Social Care, NVQ level 3 in Business and Administration, NVQ level 4 in Leadership and Management In Care, NVQ level 5 in Management, and is currently working towards a CIPD NVQ level 3 in HR. She has worked in the Health and Social Care sector for almost 20 years carrying out a variety of different roles including caring, admin and HR duties, and was the Regsitered Manager of a private residential care home for vulnerable adults.

Curriculum Leaders

Jane Duxbury (Physics & Chemistry)

Jane has a BSc (Hons) in Applied Biochemistry, a Post Graduate Certificate in FE, HE and Adult Education and QTS in Secondary Education. She started off her graduate career in the Biochemistry and Microbiology departments of hospital Pathology. Jane has worked as a College Lecturer in Biology-related A level, Vocational and Access courses. She has also worked as a Secondary Science Teacher covering Chemistry, Physics and Biology up to GCSE level.

Eamonn Farrell (Built Environment, Business & Law)

Eamonn Farrell

Eamonn has an MSc in Project Management in Construction, LLM in Construction Law and Practice, BA (Hons) Geography and Media, a post-graduate professional qualification in Quantity Surveying and a Certificate in Education. He has worked extensively within the construction industry in both commercial management and project management roles and has taught across a broad range of subjects within the Built Environment in both FE and HE.

Rhia Hayday (Childhood Studies, GCSE & Progression Awards)

Rhia Hayday

Rhia has an MA (Hons) in English Literature and Religious Studies and a Post Graduate Certificate in Education (PGCE). She has a particular interest in the changing face of British society, gender and ethics. Rhia has experience in designing learning materials for the DistanceLearningCentre.com, international and British educational projects, and has worked in academic publishing.

Pam Leach (Biology & Sport)

Pam Leach

Pam has a BSc (Hons) in Genetics & Cell Biology from the University of Manchester, and a Post Graduate Certificate in Education (PGCE). She has been teaching in secondary schools for the past two decades. Pam is also an examiner for AQA GCSE Science, and an external moderator of centre assessed GCSE Science coursework.

Jason O'Mahoney (Criminology & Psychology)

Jason has a BA (Hons) Degree in Sociology, Professional Diploma in Marketing Research and Information (CIM), Post-Graduate Certificate in Education (PGCE) and a Post-Graduate Diploma in Political Science. A very experienced teacher of Psychology, Sociology, Criminology and Health Studies, Jason has also been an Internal Verifier in Access to HE and an Examiner for the Open College of the North West. In addition, he has extensive experience of designing course materials across a range of subject specialisms and has also been Exams Officer and Head of Subject for Social Sciences with distancelearningcentre.com prior to his current role.

Yvonne Quaintrell (Functional Skills)

Yvonne Quaintrell

Yvonne has an M.Sc. in Psychology, a Post Graduate Diploma in Forensic Psychology, a B.Sc (Hons) in Social Sciences and Psychology, and a HE Certificate in Education. Yvonne has worked in the FE sector since 1999, working with both adult and sixth form students on Access courses, Apprenticeships and Degree programmes. She has taught from level 1 up to undergraduate level in a range of topics including; Psychology, Sociology, Criminology, Education and Childhood Studies. She has recently published a chapter in ‘Researching from a Playwork Perspective, Vol. II’ on researching Play in Prisons.

Zoë Reddin (Social Work, Health & Social Care)

Zoë has a BSc (Hons) Degree in Hotel and Catering Management, Certificate in Teaching in the Lifelong Learning Sector, is qualified in Training and Development and possesses D32 & D33 assessor awards. She is a very experienced Trainer & Assessor delivering a variety of qualifications, including Key Skills in Application of Number and Communication.

Lisa Toole (English, Education & Developmental Units)

Lisa has a BA (Hons) in English Literary studies and a Post Graduate Certificate in FE. Lisa worked for many years in a FE college teaching GCSE, A/S A-level and Access to HE Diploma in English Language and Literature. Lisa also taught on a English Language/Literature and writing degree programme which was validated by Lancaster University. Lisa has lots of experience with adult learners as she was Senior Tutor Support and Guidance. Lisa is also a Reiki practitioner.

Emily

The website and materials were easy to navigate and the Facebook group gave me extra reassurance and support.

The tutors were supportive, patient and most importantly motivated me to carry on when I found it tough. I would highly recommend them to anyone needing to gain an extra qualification to achieve their dream career. Emily

Yannick

The learning materials were excellent and they exceeded my expectations. I would like to thank my family and the tutors for their amazing support.

I am happy to say to have secured a place to study a Nursing Degree this September. I cannot recommend them enough. Yannick

John

The course is excellently written with information perfectly explained for those who have been out of education.

I completed mine whilst working full time, undergoing several overseas military deployments in support of the COVID pandemic. I could not have done this without them, my tutors were with me every step of the way! John

Richard

Support of tutors, & the wider student community were fundamental in enabling me to overcome adversity. The peer support of fellow students proved a wonderful resource. People of all ages & backgrounds united in their desire to study & self-develop, quick to offer help & encouragement. So I became active in supporting others through the Facebook Group. Richard

Sam

I have dyslexia. They suited all my needs. It was flexible, affordable, and the modules offered would provide me with the fundamental basics to study a Law degree.

They did more than help me get into my dream Russell Group university studying Law. The whole experience finally made me feel academically worthy. Sam

Aaliya

Tutors and staff have been fantastic in helping me achieve the grades I need, as well as any other situations I needed support with.

I applied to 2 universities and have received conditional offers from both.

I have achieved more credits than the offer requires, it wouldn't have been possible without them. Aaliya

Mehluli

I loved the flexibility that comes with the course and the outstanding tutors.

I have since been offered a place from two universities to study a BSc in Adult Nursing.

It is in this regard that I strongly recommend them without hesitation for any person who would like to reboot their career. Mehluli

Beth

I was very nervous about beginning my studies as I thought that Access to HE Diplomas were aimed at mature students, being 17 at the time of beginning my studies. But I was so wrong!

The Diploma is for anyone wanting to enter higher education. The staff, and my tutors especially, couldn't have been more accommodating and supportive. Beth

Victoria

From day one I found my tutors to be incredibly friendly, supportive and accessible. They encourage independent learning, but are always there to give guidance and answer questions of any kind.

The learning materials are brilliant; extremely thorough and logically laid out in topics and sub-topics, so you move smoothly through. Victoria

Sean

The materials were easy to follow. I received advice from others via the Facebook page & from my personal tutor, who was always so quick to answer any questions. During the modules, I developed my research methods & even my English improved. I am far more confident in finding the pros & cons of every theory. I now feel I am in a far better position & I am currently enrolled on an LLB Qualifying Law degree. Sean

Fanny

They stood out for me because of their flexibility and affordability.

Enrolling to study remotely for a science course, was overwhelmingly nerve-wracking but my tutors were very kind, supportive and helpful. Their support allowed me to excel and achieve high grades. I have now secured a place at a university. Fanny

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