Your tutor is both your personal support and your subject specialist teacher. They were chosen for their expert subject knowledge and qualifications, and for their skills in supporting and motivating adults who may have been out of education for some time. They are there to support you and guide your studies, and you will be in regular contact over email, WhatsApp and virtual meetings. Because they mark your assessments, they know how to help you to improve, develop and advance as you progress through the course.
Their role evolves over the course of your studies as your needs change. Initially you will speak to your tutor every week so you can get to know each other and settle into studying. As you progress through the course the support that you want from your tutor may change: one week you may want to talk about study skills, and the next about the ethics of research. Your tutor is there to make sure that your time with us is as successful and enjoyable as possible.
Our Student Services team are here for you from your first enquiry and throughout your course. From clarifying university entry requirements to finding the course that is right for you, Student Services are here for everybody – past, present and prospective students alike.
UCAS is the application system used for applying to university in the UK. They have guidance for international students and we are also here to support you throughout the application process.
For many, making the UCAS application is one of the most important moments arising from the course, and we support you throughout the process. Our strong relationships with universities mean that we liaise with them to ensure that you are always given the most relevant and up-to-date advice, and we keep you abreast of relevant information from UCAS.
From the first stage of your application, to any your interviews you may have, and accepting a place – we are there with you every step of the way. We will work with you to plan and draft your personal statement, will guide you through every step of applying through UCAS, and will check every single application, personal statement and reference before they are submitted. We work to ensure that every application is the best it can be.
We make our courses suit you and your life: if your circumstances or priorities change then your course can too. We are here to help you achieve, and so taking a study break, changing your payment date, extending or shortening your study period (target completion date) is always possible.
From accessing learning materials to uploading documents, if you need any technical support during your studies our Technical Department is there for you.
Should you need any help or advice about fees, payment options, or there are changes to your circumstances the Finance Department is there for you.